Set up your Hawaii filing

When setting up your Hawaii return, you'll need to provide the following information.

If you're unsure about any of this information, check your state sales tax registration certificate or call the Hawaii Department of Taxation at 808-587-4242 (press 0 for a representative).

Do you have a physical presence in Hawaii?

Physical presence may include: an office, storefront, employee, salesperson, contractor, warehouse, inventory, or trade show attendance.

  • If you answer YES, you'll be asked how many physical locations you have. You’ll then be asked to provide the address for your in-state physical location.
    • Note: TaxJar only supports users who have a single physical location in the state of Hawaii.

Your Hawaii tax account details

You'll need your sales tax registration information, which was provided to you by the state when you received your sales tax permit.

When did your tax registration take effect?

Enter the date your business first became liable for Hawaii sales tax. This is when your collection obligations began and should match the date you gave the state when you registered.

State Tax ID

Enter the General Excise Tax ID the state issued when you registered. The format is GE followed by 12 digits in groups separated by dashes (for example: GE-999-999-9999-01).

Letter ID

Enter the Letter ID from the Hawaii Department of Taxation. It starts with L followed by digits (for example: L1234567890).

Registration license type

Select the license type for your Hawaii General Excise Tax account: Standard or Maximum Pass-On. If you’re not sure, check your registration certificate or contact the Hawaii Department of Taxation.

When did this license take effect?

Enter the date this license took effect.

Tax filing frequency

This is your filing frequency as assigned by the state or local tax authority. If you’re not sure, contact the tax authority.

You'll then see the first tax return we expect to file for you, based on the current date and the filing frequency you selected.

Review and submit

Take a moment to review your filing application. Once you've confirmed that all information is correct, click Submit.

Then: Give TaxJar third-party access to file for you

After you complete your filing application, follow the steps to log into your Hawaii Tax Online account to give TaxJar third-party access to your tax account.

Navigate to Third Party Access settings

  1. Select Manage My Profile in the top right corner of your dashboard.
  2. Select the More... tab from the menu.
  3. Under Access, select Manage Third Party Access.

Update your third party settings for TaxJar

Your third party settings should match the below. If they don’t match, please select each option to update:

  • Allowed: Yes
  • Default Access: Account Manager
  • Default Account Access: File Returns and Make Payments

If you need assistance verifying the requested information or enabling third party access within your account, please contact the Hawaii Department of Taxation at (808) 587-4242 for assistance.

What to expect next

After you grant third-party access to TaxJar, here's what will happen:

  • Under review: Within a few days, TaxJar will review your submission for accuracy and process your application.
  • Automatic filing enabled: After access is confirmed, TaxJar will process your application. Then you'll be ready to file.
  • File your first tax return: TaxJar will email you at the beginning of each filing period to  review your return before it's submitted.