Pause a current filing
As explained here, you should review your TaxJar reports between the 1st and 6th of the month to ensure that they're accurate and complete.
If you find any issues with the current filing, you must immediately pause the return by following the steps below--before contacting support and no later than 6pm ET on the 6th of the month.
If you don't want TaxJar to file for you this month/quarter, you can request that those filings be temporarily skipped. NOTE: if you skip your filing, you will be responsible for filing and remitting the amount due to the state by the filing deadline.
If you need to permanently stop filing in a state, see this article.
How to request that a current filing be paused or skipped
- From the Filing Summary in your Stripe Tax Dashboard, select Request Changes.
- Select a request type. For pausing, you would select Something else.
- Add details about pausing or skipping the current filing.
- Submit request for review.
What happens next?
If you requested time to review/add/edit data or prepare funds:
- Your filing will automatically resume by the date and time you set.
If you requested data to be deleted:
- Our support team will inform you when the data has been removed and your filing has been resumed.
If you requested that a filing be skipped:
- You'll receive immediate confirmation that your request has been received and is now under review.
- A member of our support team will respond via email within 24 hours to let you know whether your skip request has been approved.
- Until you receive an approval email from the TaxJar team, assume that your return will be filed on time, as scheduled.